NHR Group

EV Truck

Operational Information

Operating Your eCanter EV Truck

This page provides essential operating instructions for the eCanter electric truck, including charging, controls, and safety information. Use this guide as a quick reference to ensure safe, efficient operation during everyday use.

Charging the Vehicle

Key Notes

  • When AC slow changing always make sure the change cable controller or the Wall box charger is set to 324 to reduce change times.
  • If the lights on the dash ane flashing then charging has not started.
  • Check the lights in the charge box. Refer below for details.

 

Charging Infrastructure Requirements

  • Charge Plug type h a DCS type 2
  • Charge with either AC or faster DC

 

Charging Sequence

1. Plug supplied charging cable into Suitable Single Phase wall socket and turn on.

2. Check/adjust meter on charging cable to display 32 Amps.

3. Plug charging cable into eCanter charging port.

4. If charging needs to be interrupted before 100% charge, to release charging cable press brake pedal three times within 5 seconds before removing plug from truck.

HV Charging Sockets

The charging sockets are located on the front right-hand side, inside the charging box, behind the front axle. 

Charging Specifications Voltage (V) Power (kW) Charge Time
AC Charging (normal) 230V 7.2kW 9 hrs (100%)
DC Charging (fast) 420V 50kW 45 mins (80%)
1.35 hrs (100%)

How do you know if Charging is Underway?

Lights in Charge box

  1. White light shows the charging cable is plugged in but not charging and the plug is not locked in yet
  2. Orange light shows it sees the charge cable is connected and is starting to prepare for charging
  3. Green light shows the vehicle is charging and the charge cable is locked in place.

Lights on the Dash

Charging Failure: 4 Flashing Bars

If four bars ane flashing, charging has failed or stopped early.

1. Check the cable in securely plugged into both the
vehicle and power source
2. Confirm the charger in switched on
3. Restart the charging process

Tail Lift Operation

When loading/Unloading with tail lift, Place the fob in the ignition, Press the start button and ensure Ready State (ready light) is visible on the dash, Make sure the Gear selector is in Park position only. So that the drive batteries are charging the 12v batteries when the tail lift is being used. 

START THE ENGINE

Turn the tail lift switch ON inside the cab

OPERATE THE TAIL LIFT

Operate via the buttons on the side of the truck

OPEN THE TAIL LIFT

Press the centre TILT and lower DOWN buttons together on the side of the truck

LOWER TO THE GROUND

Press DOWN on the side controls until it rests on the ground

LOAD ITEMS

Place items onto the platform

RAISE TO DECK HEIGHT

Press UP on lift to truck floor level

CLOSE

Close the flap then press the centre TILT and upper UP buttons together when lift is level with the body

Cockpit Overview

  1. Front fog lights
    Multifunction display
  2. Warning light.
    › (Gearbox) shift information (P, N, D, R).
    › Range information and odometer.
    › Time and outside temperature.
  3. Speedometer
  4. Energy balance
  5. Battery indicator
  6. Right combination switch
    Light/indicator control:
    › Push lever up/down to control direction indicators.
    › Push forward to activate full beam headlights.
    › Pull towards you to activate headlight flasher.
  1. 7. Left combination switch
    Windscreen wiper control:
    › INT: intermittent, LO: slow, HI: fast.
    › Pull towards you to wipe once.
    › Push up to activate recuperation.
    › Push button at the end to activate wiper/wash function.
  2. 8. Hazard warning lights
  3. 9. Air conditioning controls
    › Left knob: air distribution control dial air intake switch.
    › Middle knob: blower rotary switch.
    › Right knob: temperature adjustment control.
  4. 10. Tail Lift Switch

Multi-Information System

1. Mode button: Selects the display mode (calendar/clock, outside temperature, information on power consumption/ mileage, maintenance information or display lighting settings).

2. Select button: Push to select required settings.

3. Set/Reset button: Set/reset button to make or change settings.
ODO/TRIP button: Changes the display between the odometer and trip meter.

Display Symbols

Steering Wheel Adjustment

1. Lever for steering wheel adjustment:
› Adjust height by pulling up or pushing down
› Adjust angle by pushing forward or pulling towards you

2. Headlight height adjustment:
› Slot for key fob
› Start/Stop button

Seat Adjustment

1. Seat adjustment horizontal, forward, backward
2. Adjust backrest angle
3. Armrest
4. Adjust armrest height
5. Adjust backrest hardness for lumbar support
6. Adjust seat suspension (based on weight)

Shifting Gears with an Automatic Transmission

Other Controls

1. ESP Switch
Disables the ESP and ASR

2. Heated Mirrors
Heated mirrors functions

Towing – Breakdown Only

Towing can only be completed by a breakdown service or NZRA, with Drive shaft removed at all times. Otherwise, major damage to electrical systems can occur, and damages maybe recovered from Hirer.

If you've broken down and need a tow, please call NZRA on 0800 111 222

Caution – Electric Voltage Hazard

There is a risk of electric shock that can cause serious or fatal injury if you commence rescue work without waiting for the capacitor to discharge. Before commencing rescue work, wait at least five minutes after shutting down the high-voltage system to discharge the capacitor in the voltage transformer.

In the Event of an Accident

  1. Turn engine off and remove key.
  2. Push the emergency stop button, located on the front right-hand side, inside the charging box, behind the front axle.
  3. Disconnect the negative pole from the 12V battery.
  4. Wait 5 minutes – now the vehicle is free of high voltage.

Chassis

  1. Battery 12V
  2. High-voltage battery
  3. HV charging sockets
  4. Emergency stop switch 

Safety Information

Introduction 

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.  

PCS in this manual is abbreviation for Portable Charging Station.  

 

WARNING  

Risk of Fire or Electric Shock 

  • When using the EV Power 10/16/20/24/32 Amp adjustable charger, basic electrical safety precautions must be followed
  • Use this charge station (PCS) to charge electric vehicles equipped with either a Type 1 or Type 2 EV Socket charge port only. Consult the vehicle owner's manual to determine if the vehicle is equipped with the correct charge port.
  • Changes, modifications to this device or opening the device by any persons other than a service authorized by OEM Audio Ltd facility will void the product warranty. • Make certain the charge station (PCS) is positioned so it will not be stepped on, tripped over, or otherwise subjected to damage or stress.
  • This product contains no user serviceable parts. Consult the Customer Support section in this manual for service information. Do not attempt to open, repair or service the charge station yourself.
  • Do not operate your charge station (PCS) if any part charge station (PCS) is physically open, cracked, frayed, or otherwise visibly damaged. Contact OEM Audio for service immediately. Consult the Customer Support section in this manual for information on the Service Representative in your area. Phone 0508 636 283.
  • Not for use in commercial garages where a COMMERCIAL GARAGE is defined as a facility (or portion thereof) used for the repair of internal combustion vehicles in which the area may be classified due to flammable vapours being present (such as from gasoline)
  • Do not place fingers inside of the coupler end of the charge cable.
  • Do not allow children 16 years old and younger to operate this device. Adult supervision is mandatory when children are in proximity to a charge station that is in use.
  • Do not use this device with an extension cord.

 

CAUTION 

Additional Safety Information  

WARNING: Unplug the charge station (PCS) from the wall outlet before servicing or cleaning the unit.  

VENTILATION: Some electric vehicles require an external ventilation system to prevent the accumulation of hazardous or explosive gases when charging indoors. Consult the vehicle owner's manual to determine if your vehicle requires ventilation during indoor charging. Vehicles which conform to the SAE-J1772TM or IEC 62196 standard for communication can inform the charge station that they require an exhaust fan. The PCS is not equipped to control ventilation fans. Do not charge the vehicle with the PCS if ventilation is required.  

CAUTION: DO NOT CHARGE a vehicle indoors if it requires ventilation. Contact your car dealer for information. Very few cars have this feature.  

 

Important Information  

Important Safety Instructions  

The EV Power charging cable is a compact portable charging station that provides the Plug-in Hybrid (PHEV) or Battery Electric Vehicle (BEV) user with a safe and manageable link between the power grid and the PEV.  

  • Always plug the cable into the wall socket first.
  • Always use an adequate socket, an electric vehicle charging system might be running for as long as 12 hours non-stop.  
  • Ensure that the socket you are using is in good condition and is suitable for such a constant load. If unsure consult a qualified electrician.  
  • Ensure that your charging socket is not far from your 'point of supply'.  
  • Ensure that the socket you are using is capable of supplying to this device. Often sockets in garages etc. have been installed using low grade cable and as such will suffer voltage drop over distance. This can and will affect the operation of your charging cable over a period of time.  

Do not use a multibox or extension cord, this invalidates any warranty. 

 

Faults  

If any fault occurs, please do not use the cable and contact OEM Audio immediately.  

The front panel on the PCS has an LED light which will illuminate when any fault is detected. 

 

Disconnection  

When disconnecting the EV Power PHEV/BEV charging cable:  

ALWAYS  

1. Remove the vehicle connector first, then  

2. Remove the plug from the wall socket.  

To remove the vehicle connector once a charge cycle has completed (or to interrupt a charge in progress) press and hold down the latch release lever on the charge coupler handle then unplug the charge coupler from the vehicle charge port.  

If charging always takes place in the same location, such as the home garage at night, the PCS may be left plugged into the wall socket without damage, only if the switch is turned off.  

 

Environment  

When not in use, please keep the cable out of water, and any chance of it being driven over or other forms of abuse.  

Protection from the rain  

This device is designed to be water resistant (IP66). This does not mean it should be left in a puddle or outside for months on end, thus exposed to New Zealand or Australia's harsh climate. Shelter should be provided for the central control box if you're going to leave the device outside for a long period of time.  

When not in use please store inside.  

Please contact OEM Audio Ltd for advice. 

 

Note for Users 

  • After an average driving day, the vehicle battery pack will require several hours to recharge completely.  
  • Overnight charging is the most common way to maintain healthy batteries and ensure the vehicle's full range will be available for the next day.  

 

Specifications 

  • This is a Mode 2 PCS for BEVS and PHEVS with either a type 1 or 2 inlet. Do not use it for EV's with other types of inlets.  
  • This charging product has a complicated internal structure. Any questions please contact our Customer Service Team in the first instance. Do not take advice from an unqualified person on the Internet. Please do not take apart without OEM Audio professional technical support.
  • This product is only for EV charging, please don't use it for any other use, including hauling or towing. I can't believe we have to write this. This device has FCC and CE approval. A Supplier Declaration of Conformity (SDOC) is available on request.
  • Water resistance Rating   
    The IP rating is 66  
  • Power range  
    Switchable between 10/16/20/24/32 Amp  
    The voltage is 230 V + -10%.  
    The power range is between 2.2 kW and 7.2 kW  
  • Warranty  
    Is two years, contact with us directly for professional advice.  
  • Service life  
    50,000 uses, designed to withstand voltage up to 2000 V  
  • Inlet cable spec:  
    3 x 6mm2 Terminal  
  • Temperature rise  
    <50K  
  • Shell Material  
    PC Alloy   
  • Cable diameter  
    15mm  
  • Working Temperature  
    -25°C to +55°C  
  • Sealing gasket  
    Rubber or silicon rubber  
  • Vibration Resistance  
    Meet JDQ 53.3 requirement  

OEM Audio Ltd reserves the right to make changes to this product without further notice.  

Emergency Contacts

  • Low battery and need to charge
    Please call us on 0800 011 011 and we’ll tellto find charging stations near you you where the closest charging station is
  • Having trouble with the operation or booking
    Call your local branch at: 0800 011 011
  • Broken down and need a tow?
    Call NZRA at 0800 111 222